Scheduling

Schedule Patient Appointments Anywhere, Anytime—for Any Clinic Location

There are only so many hours—and appointment slots—in the day, but with WebPT’s intuitive scheduling solution, you can get the most out of the treatment time you have. Whether you have one clinic location or 1,000, WebPT can help your practice optimize use of treatment rooms, maintain steady patient flow, and ensure patients arrive on time for their appointments—all in real time.

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Maintain a full schedule while reducing cancellations and no-shows by up to 30%.

Easily view and edit schedules for patients, therapists, and exam rooms—all within one cloud-based system (no more toggling between patient charts and appointment calendars). Plus, help encourage consistent appointment attendance with automated text, phone, and email appointment reminders and detailed patient attendance reports. When cancellations do arise, use our waitlist functionality to backfill those appointments. Plus, maximize treatment time with intake forms (which you can embed on your website) and optimize marketing initiatives with referral source reporting.

Simplify schedule management with a host of customization and scheduling automation features.

Create a scheduling process that aligns with your practice’s unique needs and workflows. Have a standing staff meeting or regular check-ins with a particular patient? Use our recurring appointment feature to schedule them in advance. Need to reschedule an appointment? Simply drag and drop to the new time slot. Plus, use our color-coding and custom-labeling tools to organize calendars for multiple therapists, pieces of equipment, and facilities.

Leverage telehealth in your practice.

Ensure continuity of care even when patients can’t travel to an in-person appointment. With WebPT Virtual Visits, you can book remote appointments, and then launch live two-way video to conduct virtual therapy sessions—all from within WebPT. And thanks to an integration with Zoom for Healthcare, WebPT Virtual Visits ensures fast, high-quality live video and chat that are PIPEDA/PHIPA- and HIPAA-secure with 256-bit AES encryption.

Optimize your entire front office.

To help make your office a well-oiled machine, we’ve developed a suite of products focused on enhancing both practice efficiency and patient experience, including:

Embeddable patient intake forms
Automated text, phone, and email appointment reminders
Credit card payment processing and reconciliation via Integrated Payments
Patient copay, coinsurance, and deductible tracking
Unlimited digital document upload and storage

See why WebPT is the most-trusted physical therapy software.

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“The Scheduler has helped with the overall flow of patient care in the clinic, and the appointment reminders have definitely helped decrease no-shows.”

Michael J. Mullaney

Michael Mullaney

Mullaney & Associates

Owner

"WebPT is at the heart of our business. It’s accelerated our path to success and made us hugely successful as a startup."

John Egan

Business Manager

Egan Physical Therapy

"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."

Jessica Holdaway

Practice Manager

Haymarket Physical Therapy

Want to speed up patient payments?
‍We can help!

Use our Patient Payment System to track deductibles and record coinsurances, copays, and cash payments. Then, use our credit card processing system, WebPT Integrated Payments, to streamline payment collections.

Patients can’t travel to appointments?
‍We’re on it.

Treat patients remotely with WebPT Virtual Visits. This feature enables providers to launch and conduct virtual patient appointments directly within WebPT.

All about the data?
‍We’ve got you.

Keep track of cancellations, no-shows, referrals, and more with intelligent reporting that enables you to fully analyze your booking rates and better optimize your calendars.

“We realized our therapists are not coding right. When we make these changes we get $3–$8 more per unit...at one code per day that's $6,000 more per year for one provider.”

Sam Echols

“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”

Neil Washington

"Most therapists and front office staff have already had WebPT experience and it doesn't require a lot of training for new hires. Very user friendly."

Jessica Holdaway

"Total package for your business with WebPT. "

Susan Ballard

"WebPT has been simple to use, and the onboarding team was wonderful and flexible. As a newer small business, WebPT has been an invaluable part of getting our business off the ground. We are over 1 year into our business, and it is still meeting all of our needs. I have used several other EMR systems, and they are much more difficult to use."

Heidi Trivelpiece

"I have been very happy with the services provided by Web PT and they are adaptable to outpatient physical and occupational therapy."

Judy Rosevear

"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."

Todd Smith

WebPT was well suited for our business to slowly launch and begin to treat patients in 2019. It was easy to begin and start using on a small scale. I enjoy the ease of use of the system. I also like how professional the documentation looks once a therapist signs off.

Clifford Civil

"I find WebPT to be very user friendly and necessary for my PT business needs. It is easy for me to document notes and fax them to doctors. The documentation is set up to include everything I need to bill insurance companies and I have had no problems receiving reimbursement."

Meghan Roberts

"WebPT delivers. WebPT is an excellent EMR for a private PT practice."

Christian Jones

"We utilize WebPT for our physical therapy patients. The product allows us to be more compliant, it's user friendly, and makes billing extremely easy."

Codi Chambers

"WebPT is great!"

Alexandra McAnally

"Making the move from paper charts to electronic medical records was a breeze with WebPT!"

Erika Elliott

"Hands down the best solution for your practice."

Darren Mott

"WebPT is a great solution for private PT practices. It works great for staying on top of the complex medical landscape involving regulatory, legal, and third party billing compliance. They have an easy to use system for MIPS and are on top of the latest trends in the industry."

Casey Robinson

"Great for those that bill insurance as the integration from WebPT to TheraBill is seamless. EDI billing through Therabill is some of the best in the industry. It is mostly point & click submission and reconciliation which needs little actual knowledge of billing/coding."

Alan Fredendall

"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."

Melissa Williams

"WebPT Rocks!"

Heather Hackworth

"Customization is key. Literally. The ability to customize the schedule, the ability to write notes without signatures, the ability to create individual cases within a chart. Those are all things I can say beyond a shadow of a doubt that I appreciated greatly in WebPT."

Raegan Freeman

"WebPT offers a seamless solution to run our entire practice."

Joe Switzenberg

"EMR that produces excellence."

Denise McNeill

"WebPT - EHR platform of choice. WebPT has been well suited for all of my PT, OT, ST clients with no complications."

Misty Phillips

"Small business dream. Overall the program is very user-friendly and intuitive to use. Things flow nicely from one thing to the next and one entry point to the next, so it does not feel like you have to duplicate the information."

Lisa Lahr

"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."

Philip Esslinger

"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."

Todd Forman

"WebPT works well as an integrated software system that combines the ERM and billing in one package."

Mike Griffith

"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."

Uzma Hussain

"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A-#1 in a world where excellent customer service is a thing of the past!"

Stephanie Smith

"The practices I work with who use WebPT have little to no issues with the software, and working in the billing department, I typically don't encounter many issues either and find that I can complete my job duties easily."

Hailey Lord

"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."

Yelena Bregman

"WebPT fits perfectly with our outpatient PT practice; it covers all or most of the admin issues that come up. I suspect practice would be a lot more challenging without it."

Ashley Machett