Front-Office Solutions for Therapy Practices
Optimize the Patient Experience with Improved Front Office Efficiency
Give your patients the onboarding experience they crave—and your staff valuable time back in their day—with convenient scheduling, streamlined intake, and hassle-free eligibility checks.
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See how our Members are supercharging their front office operations.
Expand patient access and improve front office efficiency.
Give patients the power to schedule their own appointments whenever it works best for them with round-the-clock online scheduling. Seamlessly streamline your front office workflows and capture vital patient information through custom appointment types and specialized qualifying questions tailored to your providers' unique specialties.
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Boost convenience and minimize wait times.
Maximize clinic efficiency and improve the overall patient experience by allowing patients to complete their intake paperwork online at their convenience. Then, have this information flow directly to the WebPT EMR to empower your therapists to start documentation in advance. That’s right, no paper pushing required on the front desk’s end.
Take Paperwork OnlineVerify patient insurance in a fraction of the time.
Expedite eligibility checks, improve reimbursement rates, and save precious time for patients and staff with electronic benefit verification. What’s more, leverage this tool’s automation to create a comprehensive record that can be stored in the patient chart, eliminating the need for tedious payer calls and manual data entry.
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Manage inbound and outbound communication in a snap.
Automate referral workflows to effortlessly manage all inbound and outbound communications with digital faxing and Direct Secure Messaging (DSM). That’s right—no more chasing down lost faxes, manually uploading documents to the EMR, or calling referrers for missing information. Effortlessly handle all this (and more) from one secure, integrated platform.
Use Cases
Learn how practices just like yours use WebPT to drive better outcomes and higher patient satisfaction.
More Patients
and Outcomes
“The customer service is very good, simple, direct and to the point, without the ridiculous repeating and apologizing that is the norm for customer service these days.”
“Customer Support is TOP NOTCH! Questions are answered in a timely manner and most often issues are handled within a work day."
“PatientPay has improved our payment per visit by $2.50. For tens of thousands of visits, it’s substantial”
“Therabill is magic. We had a biller come on with a lot of years of experience, and she just wouldn’t shut up about how much she liked Therabill—about how simple it was to submit claims, to follow up on them, and to keep track of them. Then [she] went on to brag about how quickly we were getting paid. It was a delight to hear, because my four previous experiences [with a billing software] were not like that. I wish I had just chosen Therabill right away. It’s been a breeze.”
“Therabill is extremely efficient and easy to use. We are getting reimbursed much quicker than we expected to as a new practice. Most insurances are paying us within two or three weeks, and some claims have even been paid in as little as five days! We highly recommend WebPT and Therabill to anyone.”
“We chose WebPT because they understand therapists. Unlike our old system, WebPT is actually designed for how we work, making documentation simpler and faster."
“It seems a lot more intimidating than it is. If you immerse yourself in it and play around with it for a few days, you’ll be up to speed in no time. You just have to give it a chance!”
"If they are thinking about becoming a Member of WebPT, just do it! You won't regret it!”
"WebPT has truly simplified our practice operations, ensuring smooth functioning and enhanced our efficiency."
“I have used several of the EMRs out there, and WebPT is my absolute favorite. If anyone is doubting using WebPT, they need to just take the plunge and go for it!”
"We recognize the immense value in maximizing productivity, optimizing overhead through automated solutions, and enhancing patient satisfaction through WebPT. Considering that our investment accounts for less than 2% of our revenue, the returns we derive are truly outstanding."
"WebPT is at the heart of our business. It’s accelerated our path to success and made us hugely successful as a startup."
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Robust, proven end-to-end platform that delivers enormous value for the investment. It is well-suited to any size PT practice that wants to have an integrated platform to maximize front- and back-office automation. It is well-suited to a practice with many PTs, where the owner seeks to optimize and/or standardize treatment approaches across the team."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
"WebPT is great!"
"WebPT is has been very useful and complememtary to our needs and values. We use WebPT for scheduleing, reporting, documentation, HEP, outreach, and Payment Processing. We have had very good outcomes with all aspects of the software and would highly reccomend to any of our collegues."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A+ in a world where excellent customer service is a thing of the past!"
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"We never have to leave the system. Everything we do is in the WebPT. Patient reminders, intake packets (although we still print for patient preference), scheduling, scanning, faxing, printing, treatment, billing, payment processing, HEP (although we use another source for ease of use), and performance revenues. Everything is in this system except for obtaining pre-auths and insurance referrals."
Featured Resources
Check out the latest insights, tips, trends, and research for rehab therapy practices.
The State of Rehab Therapy in 2023
Ascend 2023
This year’s ultimate rehab therapy business summit is right around the corner! Join us for Ascend this September 21-23 for exceptional educational content, inspiring speakers, and unmatched networking opportunities.
Awards
Let the numbers do the talkin'
Learn how WebPT’s PXM platform can help your front office fire on all cylinders.
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