Front Office Software Solutions
Boost Patient Satisfaction and Streamline Clinic Workflows
Optimize workflows, improve efficiency, and streamline every patient interaction with front-office solutions that integrate seamlessly with your EMR.
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Turn your front office into a well-oiled machine.
Simplify patient registration and minimize waiting room times.
Give patients the convenience they desire and save your staff time with Digital Patient Intake. Allow new patients to complete registration paperwork online—then, send that information directly to the WebPT EMR. This reduces their time in the waiting room, gives your therapists a jump on their documentation, and relieves your front office staff of onboarding paperwork.
See Digital Patient Intake“WebPT’s Digital Patient Intake has cut down on the time our front desk spends processing paperwork and reduced our carbon footprint. Patients have the option to complete their intake paperwork before the appointment, so our front office teams no longer have to prep, print, scan, and upload intake forms. This decreases waiting room time and gives patients more one-on-one time with the clinician. On average this saves our front desk 10–15 minutes per patient!”
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Keep your schedule full.
Reduce cancellations and no-shows with automated appointment reminders through WebPT Scheduler. With seamless integration with the WebPT EMR, you can easily view and edit schedules for patients, therapists, and exam rooms—while helping encourage consistent, on-time appointment attendance through text, phone, and email reminders that are automatically sent out to scheduled patients.
See Scheduling"WebPT's email appointment reminders have improved our cancellation/no-show rate."
Verify patient insurance in two minutes or less.
Improve workflows, reduce denied claims, and save valuable time for your staff with Electronic Benefits Verification (eBV). Fully integrated with the WebPT EMR, eBV will verify patient insurance information for you, create a record, and store it in the patient chart—removing tedious payer calls and manual entry that can lead to errors and claim denials.
See eBV"We have been able to reduce the front office staffing required for electronic benefit verification."
Spend less time wrangling inbound and outbound communication.
Experience an enhanced referral communication and document management process with WebPT Message Manager. Leverage automated referral workflows to effortlessly manage all inbound and outbound communications from one platform, and then upload incoming documents to the patient chart—no paper chasing required.
"When I started my own PT business, I needed an EMR to document my visits and fax notes to doctors. I had found WebPT to be user friendly so decided to purchase for my own business needs and it has worked very well for me."
Use Cases
Learn how practices just like yours use WebPT to drive better outcomes and higher patient satisfaction.
More Patients
and Outcomes
“The customer service is very good, simple, direct and to the point, without the ridiculous repeating and apologizing that is the norm for customer service these days.”
“Customer Support is TOP NOTCH! Questions are answered in a timely manner and most often issues are handled within a work day."
“PatientPay has improved our payment per visit by $2.50. For tens of thousands of visits, it’s substantial”
“Therabill is magic. We had a biller come on with a lot of years of experience, and she just wouldn’t shut up about how much she liked Therabill—about how simple it was to submit claims, to follow up on them, and to keep track of them. Then [she] went on to brag about how quickly we were getting paid. It was a delight to hear, because my four previous experiences [with a billing software] were not like that. I wish I had just chosen Therabill right away. It’s been a breeze.”
“Therabill is extremely efficient and easy to use. We are getting reimbursed much quicker than we expected to as a new practice. Most insurances are paying us within two or three weeks, and some claims have even been paid in as little as five days! We highly recommend WebPT and Therabill to anyone.”
“We chose WebPT because they understand therapists. Unlike our old system, WebPT is actually designed for how we work, making documentation simpler and faster."
“It seems a lot more intimidating than it is. If you immerse yourself in it and play around with it for a few days, you’ll be up to speed in no time. You just have to give it a chance!”
"If they are thinking about becoming a Member of WebPT, just do it! You won't regret it!”
"WebPT has truly simplified our practice operations, ensuring smooth functioning and enhanced our efficiency."
“I have used several of the EMRs out there, and WebPT is my absolute favorite. If anyone is doubting using WebPT, they need to just take the plunge and go for it!”
"We recognize the immense value in maximizing productivity, optimizing overhead through automated solutions, and enhancing patient satisfaction through WebPT. Considering that our investment accounts for less than 2% of our revenue, the returns we derive are truly outstanding."
"WebPT is at the heart of our business. It’s accelerated our path to success and made us hugely successful as a startup."
“The WebPT team delivered. The rollout and use of WebPT have gone smoothly…The integration and implementation process was very well done. The onboarding team was very responsive [and] WebPT is committed to meeting the needs of our network.”
"Robust, proven end-to-end platform that delivers enormous value for the investment. It is well-suited to any size PT practice that wants to have an integrated platform to maximize front- and back-office automation. It is well-suited to a practice with many PTs, where the owner seeks to optimize and/or standardize treatment approaches across the team."
"We started out very small and their price/services met all of our needs. We continue to grow and they meet all of our demands."
"WebPT is great!"
"WebPT is has been very useful and complememtary to our needs and values. We use WebPT for scheduleing, reporting, documentation, HEP, outreach, and Payment Processing. We have had very good outcomes with all aspects of the software and would highly reccomend to any of our collegues."
"The customer service is top notch! Anytime I need anything I can call or email and get a response almost immediately. Web PT has made my job as the manager so much easier."
"WebPT Rocks!"
"WebPT offers a seamless solution to run our entire practice."
"EMR that produces excellence."
"We are a new start up clinic that WebPT has made it very simple to start this clinic. It took the scary paperwork and billing process and reduced it to a easy to operate clinic. Love the scheduling and the EMR processes."
"WebPT is well suited for day-to-day physical therapy documentation, scheduling, and insurance billing."
"WebPT works well as an integrated software system that combines the ERM and billing in one package."
"For my physical therapy clinic, it works great as I can do everything from start to finish within the software. Intake to discharge."
"WebPT is the BEST of the BEST! HANDS DOWN THE BEST BANG FOR THE BUCK! Customer Service is A+ in a world where excellent customer service is a thing of the past!"
"It is easy to work with and you can learn the system intuitively. There are many easy to use options and I like how convenient it is."
"We never have to leave the system. Everything we do is in the WebPT. Patient reminders, intake packets (although we still print for patient preference), scheduling, scanning, faxing, printing, treatment, billing, payment processing, HEP (although we use another source for ease of use), and performance revenues. Everything is in this system except for obtaining pre-auths and insurance referrals."
Featured Resources
Check out the latest insights, tips, trends, and research for rehab therapy practices.
The State of Rehab Therapy in 2023
Ascend 2023
This year’s ultimate rehab therapy business summit is right around the corner! Join us for Ascend this September 21-23 for exceptional educational content, inspiring speakers, and unmatched networking opportunities.
Awards
Let the numbers do the talkin'
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