Electronic Benefits Verification (eBV)
Liberate Your Staff from Lengthy Payer Phone Calls
When your front office staff is tied up on the phone with an insurer, it can be difficult for them to provide the A+ experience patients have come to expect. That’s where WebPT Electronic Benefits Verification (eBV) can help. With this small but mighty tool, your office staff can access all of the insurance information they need online—without ever having to pick up the phone. Plus, all of this information can be found in two minutes or less—which is significantly faster than the 15 to 20 minutes staff typically spends on each payer phone call.
Access insurance information directly from the patient chart.
Because eBV is powered by the WebPT EMR, all insurance information is automatically transferred to the patient chart, eliminating double-data entry—and other manual errors that occur when retyping insurance information. eBV also creates usage reports that help you sort, track, and manage previously processed verification requests.
Reduce the chances of denied claims.
With a robust payer list of more than 925 insurance companies (including all major payers), eBV gives you access to the critical information your clinic needs—well before the patient even begins their initial evaluation. Having this information upfront can help prevent denied claims based on insurance eligibility down the road.
Experience operational efficiency like never before.
Looking to really kick front-office workflows into high gear? Combine eBV with WebPT’s powerful Digital Patient Intake tool to experience patient registration as it’s meant to be: fast, convenient, and uncomplicated. With these two platforms working side-by-side, patients can easily fill out their paperwork online, and you can verify their insurance information—all before they step foot into the clinic.
See why WebPT is the best Physical Therapy EMR.
“WebPT Electronic Benefit Verification has allowed us to improve our workflows and save time. We are able to quickly determine a patient’s benefits with a click of a button, without logging into multiple applications or scanning documents. In today’s healthcare environment, time is money, and workflows need to be consistently improved. eBV takes care of those important steps.”
"WebPT is at the heart of our business. It’s accelerated our path to success and made us hugely successful as a startup."
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