Join us on Wednesday, December 4 at 11:00 AM PT / 2:00 PM ET for an exclusive demo with WebPT’s Matt Gervais, PT, DPT, and Elisabeth Brown, PT, DPT. Discover how our marketing solutions can help you attract more patients, enhance the patient experience, and maximize revenue. Then, stick around for a live Q&A to get your questions answered.
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November 2024
Master Your WebPT Software and Improve Your Practice Experience
In This Month's Flex
Simplify your life and boost your bottom line with the updates featured in this month's Flex. Discover tips and tricks to streamline your practice, improve patient care, and increase revenue.
Power-up Your Practice Growth: WebPT Marketing Walkthrough
Power-up Your Practice Growth: WebPT Marketing Walkthrough
Power-up Your Practice Growth: WebPT Marketing Walkthrough
Member Success Tip of the Month: Chart Smarter, Not Harder
Member Success Tip of the Month: Chart Smarter, Not Harder
Member Success Tip of the Month: Chart Smarter, Not Harder
Smart Charting in SOAP 2.0 streamlines documentation and improves efficiency by automating repetitive tasks, reducing manual input, and standardizing notes. To learn more about how to use it in your practice, watch this video from one of our Success Managers, Nicole Darragh, or check out this Discover article.
What's New in Products and Features
Check out November's WebPT Release Notes
Check out November's WebPT Release Notes
Check out November's WebPT Release Notes
Leverage powerful predictive insights in Analytics to boost patient engagement, enjoy more control with flexible claim hold and enhanced payment adjustment features in Billing, and stay ahead of compliance with updated CPT codes and POS options in EMR and Therabill.
eBV and EMR Billing Best Practices
eBV and EMR Billing Best Practices
eBV and EMR Billing Best Practices
Did you know that 67% of claim denials stem from incorrect patient registration and procedural/diagnosis coding? With the year-end fast approaching, now is the perfect time to ensure your billing and collections are on track for 2025, and you’re collecting every dollar owed. To help, we’ve created this helpful WebPT Discover article to guide you in sending out clean claims.
Electronic Benefits Verification (eBV) can be crucial for gathering accurate coverage information upfront, reducing front-office workload as you reverify patient insurance for 2025. Starting with eBV now can save you from lengthy re-verification calls on January 1. So, if you haven’t already, there’s no better time to get started!
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How Did You Collect in 2024?
How Did You Collect in 2024?
How Did You Collect in 2024?
Billing for rehab services is always challenging, and 2024 was no exception, with obstacles like Change Healthcare and continued declining reimbursements.
Curious how your performance measures up? WebPT now offers complimentary RCM Health Checks to evaluate your entire revenue cycle using key performance metrics. Our team will analyze critical metrics from your practice, provide a detailed assessment of your revenue cycle, and identify areas for improvement.
If you're interested, you can request a health check here. If you already have RCM services, you receive this analysis (and much more!) every month.
Proactively Reduce No-Shows with WebPT Analytics
Proactively Reduce No-Shows with WebPT Analytics
Proactively Reduce No-Shows with WebPT Analytics
Now, you can proactively identify patients at risk of missing appointments with WebPT Analytics’ new “Likelihood to Attend” column. This powerful tool leverages data-driven predictions based on past behavior to categorize patients into five levels of attendance probability: Very High, High, Moderate, Low, and Very Low. For more details, check out this Discover article.
Enhance Efficiency and Streamline Referral Tracking
Enhance Efficiency and Streamline Referral Tracking
Enhance Efficiency and Streamline Referral Tracking
Message Manager, WebPT’s communication solution directly within the EMR platform, allows you to manage all inbound and outbound communications through digital fax or Direct Secure Messaging (DSM).
- Easily track referrals and confirm successful fax/DSM deliveries, putting an end to the manual process of handling documents.
- Speed up front-office workflows and eliminate the need to open DSM referral attachments with automatically displayed referral data.
- Increase clinic visibility by listing it as DSM-enabled in the national directory.
For more info, check out this overview video.
Problem Solved! Solutions to Top Support Questions
How do I ensure patients receive appointment reminders?
How do I ensure patients receive appointment reminders?
How do I ensure patients receive appointment reminders?
Appointment reminders are set up at the clinic, patient, and appointment level. For step-by-step instructions on how to set up and troubleshoot reminders, check out this Discover Article.
How do I ensure I have updated Plan of Care dates for Medicare in SOAP 2.0?
How do I ensure I have updated Plan of Care dates for Medicare in SOAP 2.0?
How do I ensure I have updated Plan of Care dates for Medicare in SOAP 2.0?
SOAP 2.0 simplifies compliance by alerting you when a Medicare Plan of Care is about to expire. This ensures your notes are always within the valid date range, preventing documentation issues. To maintain compliance, make sure you:
- Review timely alerts in the patient chart and eDocs.
- Create Daily Notes within the valid date range.
- Complete Re-Certification Progress Notes to update Plan of Care dates.
How do I add or edit users?
How do I add or edit users?
How do I add or edit users?
User Managers with the “view users” and “edit users” permissions can add and edit users as needed. For step-by-step instructions, please review this Discover Article.
