Strengthen Patient Retention
Upgrade Your Patients to Raving Fans
Create loyal, lifelong patients by engaging them throughout—and after—their course of care.
The platform rehab therapists love most.
Make every patient interaction a memorable one
Keep the pulse on your
patients’ happiness.
Easily track patient satisfaction and loyalty by collecting specific feedback through surveys that produce a Net Promoter Score. This data helps identify patients who are at risk of dropping out of care early and gives you the opportunity to take meaningful action to make improvements based on the results.
Collect Patient FeedbackSend the right message to the right patient at the right time.
Don’t wait for patients to come to you. Instead, reach out to them proactively through automated emails or texts to increase engagement, loyalty, and overall satisfaction. Create targeted lists and workflows to automate a series of emails sent after specific events. Plus, stay in contact with past patients so you’ll always be top of mind should they need therapy services in the future.
Engage with Your PatientsYou're the best. Let the rest of the world know it.
Engage current patients, reactivate past patients, and encourage online reviews with strategic engagement campaigns. WebPT Reach automates the entire process, from distributing loyalty surveys and analyzing results to requesting reviews from patients who are most likely to sing your praises online.
Leverage Online ReviewsUse Cases
Learn how practices just like yours use WebPT to drive better outcomes and higher patient satisfaction.
More Patients
and Outcomes
Featured Resources
Check out the latest insights, tips, trends, and research for rehab therapy practices.
Ascend 2023
This year’s ultimate rehab therapy business summit is right around the corner! Join us for Ascend this September 21-23 for exceptional educational content, inspiring speakers, and unmatched networking opportunities.
Awards
Let the numbers do the talkin'
Learn how WebPT’s PXM platform can catapult your practice to new heights.
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