As a rehab therapist, your passion for treating patients is what gets you up in the morning and keeps you coming back day after day. Billing for physical therapy services and other rehab therapy treatment? Not so much. You can probably count the number of physical and occupational therapists who enjoy compiling, submitting, and following up on claims on one hand. That said, getting paid—and getting paid on time—is pretty important to keeping the lights on, and that requires clean claims backed up by strong, defensible documentation.

That's why WebPT has introduced a specialized billing service tailored for physical therapists and other rehab professionals, focusing on maximizing reimbursements and streamlining workflows. 

Fortunately, there is an easier way to bill—one that fits seamlessly into your existing solutions and workflows. WebPT’s PXM platform offers a pair of integrated billing solutions as well as best-in-class revenue cycle management services to make rehab therapy billing simpler, faster, and smarter with specialized medical billing services—so you can get back to your true passion: improving people’s lives.

Integrated Physical Therapy Billing Software for Therapists

WebPT has two in-house billing solutions: Therabill and WebPT Billing, both of which incorporate advanced medical billing software. Each was created to help physical therapists, occupational therapists, and speech-language pathologists maximize their revenue while minimizing the time they have to spend on their billing process. Our software enables users to send HIPAA-compliant electronic claims to thousands of insurance companies as well as government payers for quicker reimbursement. Plus, we route all your claims for you, making your billing more efficient.

And because these are WebPT products, you know you’re getting a top-notch, all-in-one, ISO-certified EMR and billing solution, as well as access to the industry’s best customer service, educational resources, and innovative technology. You’ll also be able to take advantage of other key features and benefits, including:

• Claims scrubbing
• Claim tracking
• ERAs
• EOB and payment posting
• Custom reports and real-time analytics
• Clearinghouse integration
• Patient portal, invoicing, and billing
• Insurance eligibility verification

Both Therabill and WebPT Billing have simple and user-friendly interfaces that can instantly improve your clinic’s billing efficiency. And because each of these products seamlessly integrates with the WebPT EMR as part of the PXM platform, patient information automatically transfers from your documentation to billing sheets—which means there’s no need for double data entry and no risk of errors due to transferring information. Plus, you don’t need to worry about a clearinghouse account; because WebPT partners with clearinghouses like Waystar and Availity, we will send claims to the clearinghouse for you—with no additional fees.

Now, what’s the difference between Therabill and WebPT Billing? We’re glad you asked!

Therabill

Part of running an effective physical therapy billing process is having the right software to fit your needs. Therabill is our billing solution for smaller clinics providing outpatient physical therapy services that aren't billing Medicare Part A and have:

• Fewer than 2,000 visits a month
• One tax ID
• One or two in-house billing specialists

Therabill offers all of the key features you’ve come to expect from WebPT’s billing solutions (outlined above), without confusing the process with features you don’t need. This makes Therabill easy for small billing teams to set up and manage. But, we know you might not want to remain a small clinic for long. For clinics that have outgrown Therabill, or are just big to begin with, we have another ready-made solution that fits the bill.

WebPT Medical Billing Services for Physical Therapy

For those clinics that have more robust billing requirements, we now have the perfect solution. WebPT Billing is designed for larger organizations—namely, those that are:

• Seeing more than 2,000 visits per month;
• Using more than one tax ID;
• Billing for Medicare patients under Medicare Part A; or
• Using a team of three or more dedicated billers.

In addition to all the features offered by Therabill, WebPT Billing also gives Members additional features like institutional billing, advanced reporting, scalable enterprise workflows, and concurrent case management and tasking. With WebPT Billing, you’ll also be able to easily filter and review your delayed claims, ensuring you get every dollar owed to you. It’s the integrated billing software ready to help you handle your billing in-house—no matter how many patients you have.  

Revenue Cycle Management Service

Looking for a more hands-off option for your physical therapy billing process? Look no further than revenue cycle management! WebPT's Revenue Cycle Management (RCM) service allows clinics to outsource their physical therapy billing services to our expert team, so they can focus on patient care and growing their clinic.

Our full-service option connects each Member with a team of dedicated billing experts with deep, rehab-specific billing knowledge and regional specialization. Our team works to ensure proper billing, with claims submitted to payers promptly and correctly to make sure you're getting paid for services performed. When you’re a WebPT RCM Member, you have a true billing partner in your corner. Our team handles everything from submission to collection, including claims scrubbing, billing and re-billing, and working follow-ups and denials. To address the complexities and stress of dealing with insurance companies, our physical therapy billing services provide specialized support to optimize reimbursements and alleviate administrative burdens for therapists.

In addition to being great billers, WebPT RCM specialists are great teachers. You’ll have the opportunity to discuss your billing report card and suggest ways to improve your clinic’s billing processes. You’ll also have real-time access to daily, weekly, and monthly reports, so you’ll know exactly what’s happening with your claims at every stage—talk about total transparency!

Hybrid Physical Therapy Billing Services

If you prefer to keep some of your physical therapy billing services in-house but offload the more cumbersome aspects, we also offer a hybrid RCM service, RevEquip. With RevEquip, you can keep control of most aspects of the RCM process, like credentialing, insurance verification and authorization, and A/R management, while outsourcing tasks like claims scrubbing, paper bill submission, and payment EDI processes to our expert billing team. It’s a perfect solution for those who want the best of both billing worlds!
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Clinics can’t afford to be inefficient in their billing operations—which is why we’ve created integrated solutions designed to make it easy for every physical therapy practice and rehab clinic to manage their billing process from start to finish. Interested in learning more about WebPT’s billing solutions? Check out our in-house billing software page and/or our RCM service page to learn more about which is right for your clinic or physical therapy practices.

Further your billing education. 

Of course, the right tools require the right knowledge—and WebPT has you covered there, too. While you can rely on our expert RCM team to help you with coding and billing, we’re also ready with a library of resources for those practices managing their own billing operations to make sure you’re using the right ICD-10 and CPT codes every time out. Our Physical Therapists’ Guide to Billing has everything from the most commonly used codes and most frequently used terminology to the right forms to use and software to choose to start billing. We’re also covering the modifiers you want to know as well as the billing intricacies that would otherwise leave you scratching your head, like the Multiple Procedure Payment Reduction (MPPR) as well as the 8-Minute Rule. 

If you prefer your education to be a little more interactive, we’ve got options for you too. With billing requirements constantly changing, you need people who are staying up-to-date on the latest changes from the multitude of private insurance companies as well as the CMS rules that drive broader industry shifts. That’s why WebPT Co-Founder and Chief Clinical Officer Heidi Jannenga, PT, DPT, ATC, and Chief Compliance Officer and billing expert John Wallace, PT, MS, OCS, host our annual physical therapy billing live Q and A every October to tackle some of the most difficult and perplexing billing questions viewers have been dealing with in their own practices. We also host an annual breakdown of the billing and regulatory changes promulgated in the final rule each December, hosted by Dr. Jannenga and compliance expert Rick Gawenda, PT. You can find both the past billing webinars and the past final rule webinars on our Webinars page. 

Wallace also hosts a monthly Billing and Compliance Bootcamp webinar, wherein he tackles some of the trickiest billing challenges rehab therapists are dealing with from CMS and other payers and offers viewers actionable advice on how to get and stay compliant in their own practices. He also answers viewer questions in an FAQ available to all registrants along with a recording of the webinar. Best of all, it’s free to all WebPT Members. If you have any questions about the Billing and Compliance Bootcamp webinars, reach out to billingquestions@webpt.com for more information.