Keys to Getting Paid—and Keeping It

Ellen Strunk, PT, MS, GCS, CEEAA, CHC
Principal, Rehab Resources and Consulting, Inc.

Speaker Bio

Date: Saturday, September 29, 2018
Time: 3:10 to 4:10 PM
Instruction level: Intermediate


Submitting claims for therapy services isn’t easy—and keeping the money you receive can be even harder. In this session, we’ll cover the most common obstacles and errors that therapy providers make, which can result in lost money to the business. Participants will learn important tips they can apply throughout the life cycle of a claim, including improving the patient intake process, choosing the right CPT codes, applying proper modifiers, completing the claim form correctly, and submitting those claims cleanly.


  1. Identify aspects of patient intake crucial to getting paid the first time.
  2. Recognize common errors in selecting CPT codes for billing.
  3. Utilize strategies to increase the chances your clinic will keep its payment.