Nancy Ham joined WebPT as CEO and a board member in 2016, bringing with her a wealth of experience in successfully establishing, developing, growing, and operating private and public healthcare information technology companies. As CEO, she focuses on developing innovative strategies to help guide the company through its next phase of growth.

Prior to joining WebPT, Nancy served as CEO of Healthagen Population Health Solutions, an Aetna company. There, she oversaw several tech businesses, including Medicity, the market leader in clinical data exchange and interoperability. Before that, Nancy was President, CEO, and a Director of MedVentive (later acquired by McKesson), a provider of performance analytics that enabled ACOs and payers to manage cost, efficiency, and quality. Her experience also includes executive roles at Sentillion, ProxyMed, Healtheon/WebMD, and ActaMed Corporation. She also spent five years in leveraged finance at GE Capital.

Named by HealthData Management as one of Health IT’s 25 Most Powerful Women Thought Leaders in 2016, Nancy holds a bachelor’s degree in economics from Duke University and a master’s in International Business Studies (MIBS) from the University of South Carolina. In her free time, she enjoys traveling the world, mountain biking, and being outdoors—no matter the season.


Friday, September 19, 2019

Alternative Revenue Streams Panel

11:35–12:35 PM

Instruction Level:  intermediate
Today’s most successful physical therapy clinics are taking a page from the mutual fund playbook: diversify your portfolio to improve growth and manage risk. There are only so many hours in a day, so finding ways to incorporate cash-pay services, retailing, specialized offerings, and membership models could help you attract and retain more patients across the full continuum of care, all while increasing revenue.
In this panel, attendees will learn how three business-savvy therapists added new services to their practices and how that impacted revenue growth. These therapists will share their stories about identifying and implementing new revenue streams—everything from specializing in one sport and building multiple offerings around that to adding cash-pay services and retail offerings. Hear what they learned along the way—the dos and don’ts of diversifying a practice—and the impact it made on their patients and their business.
  1. Evaluate ideas for adding additional revenue streams to their practice.
  2. Determine which types of new services could work in their business.
  3. Summarize the dos and don’ts from panelists who have varied their clinical offering to increase revenue.

There’s Something for Everyone


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