PT, ACC, CPC, ELI-MP
Owner | PT Team Success Formula
Judy Cirullo, PT, ACC, CPC, ELI-MP, is the Owner and Founder of PT Team Success Formula, a coaching and team development business for PT business owners and their teams. Since 1982, she’s owned four successful private practices and one fitness business across four states. She is the Co-Founder and past President of the Aquatic Section of the APTA—as well as a certified professional coach (CPC), associate certified coach (ACC), and core dynamics leadership and performance specialist. Judy is currently completing her certification in conversational intelligence (CiQ). With years of experience developing and mastering leadership skills in her practices, Judy’s coaching focus helps business owners and their teams develop leadership skills that move them to the next level of success. By transforming staff members into a unified team that is passionate about their purpose and mission, businesses experience stable and sustained growth. Her PT practice-owner clients have scaled their growth with the strategies Judy provides.
Saturday, September 21, 2019
The Neuroscience Behind Impactful Conversations: Simple Practical Applications for Leaders and Their Teams
Instruction Level: Intermediate
The way you approach conversations with your staff—whether those conversations are about challenges or growth and development opportunities—can have a dramatic effect on the desired outcome and impact the development of future leaders on your team. As business owners and leaders, we’re constantly communicating with our teams in five-minute bites, hour-long one-on-ones, and staff meetings. Understanding how to have successful conversations is critical to your success as a leader—as well as your team’s and business’s success.
In this session, attendees will learn how to apply the research and science of impactful conversations in order to dramatically affect outcomes and results. Ultimately, this has the power to transform your team into an engaged, passionate, and productive group of individuals.
- Identify three different levels of conversations and provide actual examples of each in their daily conversations.
- Perform a critique of their own conversations and then correlate that with the neuroscience behind their responses.
- Apply five tips they can use immediately to create successful crucial conversations
- Create a positive outcome for both participants by shifting negative and/or difficult conversations.